Rent Roll Performance Audit Terms & Conditions

Effective date: 19 November 2025

 

1. Service description

Rent Roll Performance Audit (Health Check) is a professional review of your rent roll designed to identify risks, opportunities and priority actions to help protect and maximise the value of your portfolio.

The Health Check includes:

  • 18 property management files only

  • Pre-review of information you supply about your rent roll

  • A structured assessment performed by The Tarsi Way / Tarsi Taylor Advisory

  • A 60 minute consult with Tarsi Taylor to walk through the findings

  • A summary of key observations and recommended priority actions

The Health Check does not include a formal valuation report, full due diligence, legal advice, tax advice, financial product advice, or due diligence on a specific transaction unless otherwise agreed in writing.

 

2. Webinar-only offer

This Health Check is being offered at a special webinar rate of $1,320 incl. GST for attendees of the “Maximise Your Rent Roll Value Before You Sell: Insider Tips and Strategies” webinar.

  • The standard value is:

    • Health Check: $1,980 incl. GST

    • 60 minute consulting session: $995 incl. GST

  • The webinar rate is only available for purchases completed before 8:00 pm AEST on the day of the webinar.

  • After this time, the fee reverts to the standard pricing and this offer is no longer available.

 

3. Payment and booking

Payment is due in full at the time of purchase through the checkout.

Once your purchase is confirmed, you will receive an email outlining:

  • The information we require from you, and

  • How to book your 60 minute consult session with Tarsi

You agree to provide the requested information within the timeframe specified so that the Health Check can be completed.

 

4. No refunds

This is a non-refundable offer.

By proceeding with payment, you acknowledge and agree that:

  • All sales are final

  • No refunds, credits or chargebacks will be provided, including for change of mind, change of circumstances, or failure to provide information in a timely manner

If you need to reschedule your consult, you may do so with at least 2 business days notice, subject to availability.

 

5. Timeframe for completion

All Health Checks purchased under this webinar offer are to be completed before Christmas 2025, subject to:

  • Your timely cooperation in providing accurate and complete information, and

  • Mutual availability for the 60 minute consult

If you delay in providing information, this may delay completion. No refunds are provided if you fail to provide the required information in time.

 

6. Your responsibilities

You are responsible for:

  • Providing accurate, current and complete information about your rent roll, including any exports, reports or sample agreements requested

  • Ensuring that you have the authority to share this information with The Tarsi Way / Tarsi Taylor Advisory

  • Making your own decisions about any changes to your business, fees, staff, systems or sale process

You acknowledge that the quality and accuracy of the Health Check will depend on the information you provide.

 

7. No guarantees

The Health Check is designed to identify issues, risks and opportunities and to provide guidance based on Tarsi’s experience and expertise. It does not guarantee:

  • A particular valuation or multiplier

  • That a buyer or bank will agree with any view expressed

  • That a sale will occur, or occur on particular terms

  • Any specific financial outcome

You remain solely responsible for decisions about your business, and for seeking separate legal, tax, financial or other professional advice before acting on recommendations.

 

8. Not legal, tax or financial advice

The Health Check and any associated consult:

  • Are not legal advice

  • Are not tax or accounting advice

  • Are not financial product advice

You should consult your solicitor, accountant, financial adviser and any other relevant professionals before entering into any contract, transaction or structural change.

 

9. Confidentiality and privacy

Information you provide about your rent roll will be treated as confidential and used only for the purpose of delivering the Health Check and related services you request.

We may anonymise and aggregate data for internal analysis, training and improvement, but will not disclose identifiable details of your business without your consent, except as required by law.

Our broader privacy practices are set out in The Tarsi Way / Tarsi Taylor Advisory Privacy Policy.

 

10. Intellectual property

All templates, frameworks, reports, methods and materials used or provided as part of the Health Check remain the intellectual property of The Tarsi Way / Tarsi Taylor Advisory.

You are granted a non-transferable licence to use the materials internally within your business only. You must not copy, share, resell or distribute them to third parties without written consent.

 

11. Transfer and substitutions

This Health Check purchase is for the purchasing business only and is not transferable to another business or person without prior written agreement.

If your business structure changes, please notify us as soon as possible so we can confirm whether the original scope is still appropriate.

 

12. Limitation of liability

To the maximum extent permitted by law:

  • Our total liability to you in connection with the Health Check is limited to the amount you have paid for the service, and

  • We are not liable for any indirect, special or consequential loss, loss of profit, or loss of opportunity arising out of or related to the Health Check or these Terms and Conditions

Nothing in these terms excludes liability that cannot be excluded under Australian law.

 

13. Governing law

These Terms and Conditions are governed by the laws of Queensland, Australia, and you agree to submit to the non-exclusive jurisdiction of the courts of Queensland and Australia.

 

14. Changes to these terms

We may update these Terms and Conditions from time to time for future offers. The version that applies to you is the version in force at the time you completed your purchase.

 

Contact Us

If you have any questions, concerns or complaints about this Rent Roll Performance Audit, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: www.thetarsiway.com
  • By phone number: 0420 909 940
  • By mail: PO Box 9027, Gold Coast MC 9726